FREQUENTLY ASKED QUESTION | HOSPITAL PENGAJAR UNIVERSITI PUTRA MALAYSIA
» FREQUENTLY ASKED QUESTION

FREQUENTLY ASKED QUESTION

GENERAL INFORMATION
1
Do you have a listing of hotels in the HPUPM area?

HPUPM is located near Putrajaya and Cyberjaya which has many hotel nearby. These are suggested nearby hotels for your accomodation: 

  • Hotel UPM
  • Le Meridean Putrajaya Hotel 
  • IOI Palm Garden Hotel
  • Marriot Putrajaya Hotel
  • Everly Putrajaya Hotel
  • Dorset Putrajaya Hotel
  • Bangi Resort Hotel 
  • RHR Uniten Hotel 
  • Cyberjaya Resort Hotel 
  • Sovotel Boutique Connexion Hotel

  • PATIENT INFORMATION
    2
    Do I need to book an appointment before coming to Hospital Pengajar Universiti Putra Malaysia (HPUPM)?

    We welcome walk-in for services in Family Medicine Clinic; however, you are advised to book an appointment so that we can provide efficient service to you. For outpatient subspecialties services, referral letter is required. Please contact the respective clinic to get appointment earlier or visit us as www.hpupm.upm.edu.my

    3
    If I need medical attention but cannot afford to pay for it, what can I do?

    If you require financial assistance, kindly approach welfare service personnel who will advise on various option available


    VISITOR INFORMATION
    4
    What are the patient visiting hours?

    Visiting hours are: Monday - Friday: 12.00 pm - 2.00 pm 5.00 pm - 7.00 pm   Weekends & Public Holidays: 12.00 pm - 7.00 pm  

    5
    Are children allowed to visit patients at HPUPM?

    Children under 12 years of age are NOT allowed to visit patients for infection control reason and for the health safety of the children. 


    MEDICAL RECORD
    6
    How can I get my medical reports/ discharge summary/ any results /insurance claims/correspondence letters?

    For all request regarding medical report, insurance claim or results, kindly visit Medical Report Department and fills selected forms. Please refer to hpupm.upm.edu.my website for further informations. 

    7
    Can I get my lab results over the phone?

    Only doctors are allowed to disclose patient’s results.


    OTHER SERVICES
    8
    What is the Outpatient Pharmacy’s operating hour and its location?

    Outpatient Pharmacy’s is located at 1st floor of main building of HPUPM Operational hours are as below: Monday - Friday : 8.00 am – 5.15 pm Weekends & Public Holidays : Closed

    9
    Where is the breastfeeding room in HPUPM? 

    HPUPM is a Baby Friendly hospital and a Breastfeeding hospital. The breasfeeding room is located in each floor of the main bulding of HPUPM. 

    10
    Where is the Muslim Prayer Room in HPUPM?

    Main prayer room is located at the 1st floor of main building of HPUPM. However, small prayer rooms also located in each floor of the hospital. 

    Updated:: 26/08/2019 [h_nora]

    HOSPITAL PENGAJAR UNIVERSITI PUTRA MALAYSIA
    Universiti Putra Malaysia
    43400 UPM Serdang
    Selangor Darul Ehsan
    03 9769 5002
    03 0000 0000
    C1590462931